SomnaWingPrivacy Policy
SomnaWing Sleep Studio LLC ("SomnaWing") serves as the data controller for personal information gathered through somnawing.shop. This notice explains what details we collect, the reasons we need them, our retention periods, who sees them, and the privacy rights available to you.
Who is responsible
SomnaWing Sleep Studio LLC, 124 W State St, Savannah, GA 31401, United States. For any questions regarding your data, reach out to [email protected].
Legal framework
We process personal information in compliance with the applicable U.S. state privacy laws, including the CCPA/CPRA and relevant regulations throughout United States. If this privacy notice conflicts with applicable legislation, statutory law takes precedence.
What we collect
What records do we need when you shop? We gather only the essentials to get your pillow to your door: your full name, shipping destination, email, phone number, and items purchased. We never store or collect card details on our servers. While you navigate our pages, automated logs capture technical records like your IP address, browser type, and page visits via the cookies detailed below.
- Customer contact and delivery details including full legal name, shipping address, email, and phone number.
- Order transaction history and chosen settlement choices.
- Technical telemetry and device diagnostics including IP address, operating system, and web browser type.
- Customer service records and correspondence logs.
Why we use it
- To fulfill purchases, manage transport to your address, and process product returns.
- To respond to your questions and provide timely notifications about your shipment.
- To safeguard our web platform and monitor traffic patterns across our store.
- To share special offers, provided you opted in, and you may opt out via any message.
Third parties who receive your details
Delivery drivers receive your shipping info so your pillow arrives safely. Payment gateways receive the details required to clear your transaction. Web hosting and usage analytics services process information under strict data processing agreements. We never sell your personal information.
Under the California Consumer Privacy Act and California Privacy Rights Act, SomnaWing Sleep Studio LLC confirms that personal information is never sold or shared with outside entities for commercial consideration.
Our data retention periods
Purchase records remain on file for the duration mandated by financial accounting statutes, after which they are removed. Profile information stays active until you decide to close your account. Aggregated browsing analytics are retained for 14 months.
Your rights
United States consumers possess rights under applicable state and federal privacy statutes to request access, correction, deletion, and portability of personal records. The European Union General Data Protection Regulation applies strictly to persons located within the European Economic Area, whereas United States residents exercise rights under relevant domestic state statutes.
Security
SomnaWing Sleep Studio LLC does not handle, store, or transmit payment card numbers because checkout settlement is conducted solely via Cash on Delivery or Direct Bank Transfer.
Questions about this policy
Have a question about neck support? Contact [email protected] or telephone +1 (912) 355-7427 during Mon-Fri 09:45-17:45. We return all messages within one business day.
- Merchant
- SomnaWing Sleep Studio LLC
- Registered address
- 124 W State St, Savannah, GA 31401, United States
- [email protected]
- Phone
- +1 (912) 355-7427
- Working hours
- Mon-Fri 09:45-17:45
- Registration
- EIN: 61-6423054