Our 14-day guarantee
Experience sleep on SomnaWing. If the shape does not fit your body, return the boxed item within 14 days for a full reimbursement of the purchase price.
The promise
Send back your item within 14 days of delivery if you decide against it. Your refund is processed to the original payment account within 3 business days of arrival.
1
14-day returns
Valid for any reason, like deciding the butterfly contour is not for you.
2
Insured delivery
What if transit goes wrong? If a parcel is damaged or lost en route, we replace it or issue a complete refund at our expense.
3
Secure payment
Pay cash upon delivery or through bank transfer: no card prepayment is needed, and we store no card records.
4
Real support
An actual team member replies to [email protected] within one working day.
How to claim
- Send an email to [email protected] containing your invoice order number.
- Our workshop sends your return authorization number and dispatch address within one business day.
- Post the parcel back; we issue confirmation of your refund as soon as the package reaches our facility.
Read our comprehensive terms on the Returns policy section and Delivery terms guidelines.
SomnaWing